With over 10 years of experience in product management (including 3 years in Singapore and 2 in London), I discovered my true calling in 2017: to make technology products safer and inspire others to do the same. As a dedicated professional in product management, I possess exceptional analytical and communication skills, along with a wealth of experience in leading diverse teams. I have successfully crafted strategies to build trust, make communities safer, and deliver on key business results.
Notably, I recently spearheaded the Trust and Safety strategy for Rover, where I collaborated with stakeholders across the organization to prioritize risks and developed a comprehensive, multi-year, roadmap to address them. Through my efforts, I significantly reduced the time between detecting issues and taking action, enhanced customer trust-building programs, and formulated numerous impactful Trust and Safety policies.
Finally, I have personally experienced the transformative effects of mindfulness in managing stress and promoting well-being, and I'm eager to share my insights with fellow trust and safety professionals who face unique challenges in their work.
Charlie is an experienced consulting executive (over 25 years experience) specializing in helping clients deliver the latest products to support their digital channels. He also has extensive experience in new businesses and start-ups.
Our words match our actions - period.
We have a strong sense of fairness which shines through in our actions and interactions with others.
Respect is our pathway to power.
We believe in treating oneself and others with kindness, empathy, fairness, and courtesy while valuing their autonomy and boundaries.
We pay it forward every day.
Every day we engage in acts of kindness or generosity to benefit others, without expecting anything in return.